If you are not happy with your services in any way, you may receive a 100% full refund for the services rendered within 30 days of purchase. Exchange of services need to be of equal or lesser value to the original purchase. For a refund for any informational products, we offer a 60 Day 100% Money Back Guarantee. Proof of purchase and reason for a refund is required upon refund request. Refunds or cancellations after 60 days of the purchase date will not qualify for a refund or exchange of any kind. Please contact firstname.lastname@example.org with any questions.